How a run goes
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Queue up
Open /menu, then Rifts. Queue alone, or bring a party for co-op bonuses.
When a rift answers, a ready check opens. Close it to answer later: /ready brings it back.
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Clear it
Fight the bosses: one on Normal, two on Hard, three on Heroic.
Each boss is a chance at rewards.
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Pick your reward
Boss and exit rolls offer gear, currency, or materials: the crafting orbs that upgrade your equipment.
Or take the Infused Gear Trial.
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Climb
Harder difficulty brings rarer gear and stronger orbs. Upgrade, queue again, repeat.
Each difficulty also reveals new rift types.